Overview: At Unleashed Fitness Online, we stand by the quality of our fitness equipment, and your satisfaction is our top priority. Please review our refund and returns policy to ensure a smooth and transparent process.
Time Frame: Our policy spans 30 days from the date of purchase. Regrettably, if 30 days have elapsed since your purchase, we cannot offer a full refund or exchange.
Eligibility: For a successful return, the item must be unused and in its original packaging. Certain exclusions apply, such as perishable goods, intimate or sanitary items, hazardous materials, and flammable liquids or gases.
Non-Returnable Items: Some items cannot be returned, including gift cards, downloadable software products, and specific health and personal care items. To complete your return, provide a receipt or proof of purchase.
Refund Process: Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and the credit will be applied to your original payment method within a specified timeframe.
Late or Missing Refunds: If you haven’t received your refund, please check your bank account. Contact your credit card company or bank for further assistance. If issues persist, reach out to us at unleashedfitnessonline@Unleashedfitnessonline.com.
Sale Items: Refunds apply only to regular-priced items; sale items are non-refundable.
Exchanges: We only replace items that are defective or damaged. To initiate an exchange, email us at unleashedfitnessonline@Unleashedfitnessonline.com and send the item to {physical address}.
Gifts: If the item was marked as a gift, you’ll receive a gift credit for the return value. If the gift giver had the order shipped to themselves, a refund will be issued to them.
Shipping Returns: To return your product, mail it to {physical address}. You are responsible for the shipping costs, and these costs are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance for high-value items.
Contact Us: For any queries related to refunds and returns, reach out to us at unleashedfitnessonline@Unleashedfitnessonline.com.
We’re here to assist you on your fitness journey.
